Many Nigerian youths would like to begin their online merchandise but didn’t know how. There are a lot of questions to be answered if these folks are given a platform to ask questions. In this post, I will answer one of these possible questions. How Do I Become A Seller on Konga?
As the years roll by, and the world dives more and embraces the digital niche, this definition has broadened to involve the internet.
We now have e-commerce, where buyers and sellers meet in a digital marketplace. With over 95% of the country’s population internet savvy, it’s only natural that e-commerce will continue to blossom and grow in Nigeria.
Of the many e-commerce platforms in Nigeria, Konga ranks in the top three. It is one of the leading e-commerce ventures in Nigeria. With millions of internet users login in to make purchases and place orders, it’s no surprise that many business owners might want to have a store here.
It offers services like Kongapay, Kongaexpress, etc. Kongapay is the platform’s payment option, which was introduced in 2015. With the Kongapay, customers receive authorization codes for purchases. It also eradicates any form of online fraud.
The Kongaexpress is its logistic aspect. The KXPRESS makes it possible for items to be delivered nationwide.
But, there’s one main question that needs to be answered. How do you become a seller on Konga? Do you just go online and start selling? Or do you go through the procedure?
This article is a guide. A torch to light your paths as you embark on your journey into the e-commerce niche.
You’re probably listing multiple questions in your mind like:
“What do I need to be a seller?”
“How can I go about it?”
“What are the criteria?”
“Does it take days or hours to verify?”
“How do people know I’m a seller and patronise me?”
“Are there charges to be paid?”
“What are the rules and guidelines?”
All these questions and more will be answered in this article. So, get a notepad, a good pen, and get a seat. I’ll show you not just how to go about becoming a seller on Konga, but also success tips on becoming an even better seller.
How do I become a seller on Konga?
To become a seller on Konga, or anywhere else for that matter, the first thing you must have is a product: what do you intend on selling? It’s a personal question which you must answer before venturing on this path. Once you’re done answering this question, the next question might be, why Konga?
Konga is a leading e-commerce platform in Nigeria. Its website konga.com has millions of users clicking. It takes advantage of social media to advertise sellers and is SEO optimised on search engines.
Type in Konga on any browser, and the platform pops up immediately. Need I say more? If you need a reliable marketplace, Konga got you covered.
You have your product.
You have decided to use Konga.
It’s now time to start up your process.
Registration Steps on Konga
- With a reliable network connection and an internet device, type in konga.com.
- Click Sell on Konga.
- Click Register now. Once you click this, a registration form pops up.
This form should be filled in with:
a. store’s name, e.g., Princess Divine store.
b. store URL—which is predetermined by your store name.
c. A description of your store.
What do you deal with? What do you sell? Do you deal with women or men wears? This is what you try to describe in the description box.
d. The next stop is an email address. Be guided while inputting this detail. If possible, create a new email address with your store’s name before starting your registration and then finally input a strong password.
Once you’re done filling the business form above, you’ll be required to fill a personal form.
This form includes
a. Your title (Mr, Miss, or Mrs),
b. Your first and last name,
c. A valid phone number. (This phone number would be used to receive order notifications).
What are order notifications? Order notifications are alerts you get when a buyer wants to purchase an item from your store. You wouldn’t want to input the wrong number now, would you?
d. Street address.
f. Local Government Area.
i. A question about how you heard about seller HQ by Konga.
Then you click continue and proceed to the next stage.
So far, so good?
While you were busy filling and submitting your form, Konga moderators were designing and getting your sellerHQ.
Your sellerHQ is created if your form is approved. If you don’t see a sellerHQ, kindly go through the form again and refill.
What’s your SellerHQ?
It’s your dashboard. Your control room! It’s where you get to view everything that makes you a seller: your rank, orders, notifications, etc. It’s your profile page.
It contains the menus—dashboard, orders, products, reports, customers, reviews, wallet, kongapay. These menus are put in place to enable you to register and upload products, manage product listing, save your bank details for immediate payment, manage escrow (payment in waiting,) accept and ship new orders, and update product quantity.
Once you’ve been granted access to your sellerHQ, you then proceed to the day’s main order: listing your products.
How To List Products As A Seller On Konga.
- On your sellerHQ, click on sell an item.
- Select categories that apply to your products. Cars-automobile, phones-gadgets, etc. Keep selecting until you’ve maxed out your allotted space. Be observant and ensure that all categories match your product. You wouldn’t want to get your sellers confused by putting phones in automobiles, would you?
You have a product, but you’re unsure about the category. Send an email to firstname.lastname@example.org, and you’ll be directed on what category suits your product.
- We’re done with categories; now we need images. The need for clear images will continue to stand out as an important criterion in any e-commerce platform. Clear images, please!
- Input product details—the title, the description, the brand, and the weight (which is important during shipping).
- Type in the product options which includes size, quantity, price, discounted price (if any), and total price.
After inputting all these necessaries, you click on save and begin your uploads.
Remember that this article is titled “How to become a seller on Konga with success tips.” We’ve looked at how to become a seller on Konga; now, we’ll take a look at some success tips that’ll help you make a good seller.
Success Tips for selling on Konga
- Yes, images! The product image should be taken on a pure white background. Not blue, red, purple, etc. It must be white. And it should be devoid of text or watermark. Don’t go adding your store name and phone number to the picture.
- The product must take up 80% of the image area and must have a 500 by 500-pixel resolution, and a size range of 100kb to 2mb. If your phone camera is not clear, kindly lend one. Your images should stand out and be clear. No blurriness, and should not be larger than the 2mb limit.
Not all products are allowed on the Konga platform. Some of these products include Xiaomi, Oriflame, Longrich, Tiens, Vemma, Asos, Trévo, Smart collection. If you had any idea about starting with these listed products, think again. Trying to upload any of these products would lead to the immediate suspension of your store. And we don’t want suspension. We want sales. So avoid these products, and you’ll sell just fine.
Product Title and description
Some might think that this is not important, but it is. Your title should be unique and include information about the product like its size, colour, model no, and brand name. E.g., Brown Mateo Girlia Female Sandals, size 40-45. Your description should contain relevant keywords and be at least 200 words with a bold header and minimum font size of 12 or maximum font of 14. No more, no less.
Newbies mentoring programme
Konga doesn’t just want any type of seller. They want sellers that want to do well. What better way to learn the ropes than to interact with top sellers on Konga. The newbies’ programme is aimed at new sellers who need guidance and a walk-through to get started. You can simply request for a mentor by sending an email to email@example.com
Once you send this, you’ll be linked up with a successful Konga merchant who’ll help you get started.
Classic or classic plus merchants
There are two types of sellers on Konga: the classic and the classic plus. The difference between the two lies in the commission. Yes, commission. You start as a classic merchant and then upgrade to a classic plus merchant.
Why would you want an upgrade? You pay less commission to Konga when you’re a classic plus seller.
I keep saying commission without explaining what it means. It means that, when you make a sale, you’re expected to give a percentage of your income to Konga. This percentage is the commission. This commission varies from one product to the other and is only paid after a seller makes a sale. If you don’t sell, you won’t pay any commission.
As a classic plus seller, you pay less to Konga.
Want to become a classic plus seller?
- Your delivery rate must be greater than or equal to 70%.
- Your orders must be greater than or equal to 70%.
- Your product count must be greater than or equal to 20.
Avoid using trademarks without consulting the owners
Don’t go about using images that aren’t yours. Sites like pixabay offer free images that can be used without any form of hassle.
Don’t sell counterfeit items
Sales of counterfeit items lead to store suspension, and in worse cases, bring about legal consequences.
When you get your order notification, act on it
Keeping orders pending is frowned at, and will definitely affect your rating and seller skills.
Cancellation of orders displays a form of unseriousness from your part
It says you’re not ready for work and should not be taken seriously. Avoid cancelling orders. But, in cases where you feel it’s necessary to do so, send an email to firstname.lastname@example.org stating your reasons for cancellation.
Don’t you just love Konga? They are ready to help you succeed and grow. 24/7 assistance via emails and hotlines. Emails are made available for everything thing that might serve as an inconvenience to you.
There you have it, guys. Seller guidelines and success tips to become a good seller on Konga. You would have to practice and implement all that you’ve read. Reach out through the mentoring programme. Send an email when in doubt.
While Konga does their job, you also add your widow’s mite. Do the best you can to spread the word. Upload on your social media handles. As a seller, you have to be proactive and observant. Keep a steady eye on your products and their dwindling rates. Once you’re out of stock, upload it, or restock your product.
It’s not just about becoming a seller on Konga and waiting for a magic show. This is e-commerce. Millions of sellers are also on this platform. You need to stand out. Abide by the rules, but spice it up. Include eye-catching descriptions that plant a desire in a customer’s eye. Make customers want your product above all others. Monitor your pricing.
Take your image level to another height. Have various sizes and colours of products.
A word, they say, is enough for the wise.
Did you find any step confusing? Kindly drop your comments below.